589 Maunaloa Highway, Kaunakakai, Hawaii

By Appointment Only

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We ship using USPS Flat rate boxes so your shipping will vary from $8 to $20

How long will delivery take?

It usually takes a day or 2 to process your order and then shipping may take up to a week depending on destination. We do our best in fulfilling your order quickly!

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

You get to enjoy our shoyu blend till it is all gone and need to re-order!

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.You’ll find it near the bottom of the email in the “Your Purchase Documents” section.If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.

Send us an email